Privacy Policy
Aviso de Privacidad

1. Data Controller (Responsable)

Algodones.mx, with operations in Los Algodones, Baja California, Mexico, is the entity responsible for the collection, use, storage, and protection of your personal data in accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its Regulations.

Contact for privacy matters: [email protected]

2. Personal Data We Collect

We may collect the following personal data through our website forms, email communications, and automatic browsing data:

• Identification data: Full name, email address, phone number.
• Contact data: Mailing address, country of origin.
• Service-related data: Dental or medical procedures of interest, preferred clinics, travel dates.
• Browsing data (automatic): IP address, browser type, operating system, pages visited, referring URL, visit duration, and cookies (see Section 7).

We do not intentionally collect sensitive personal data (health conditions, financial data) unless you voluntarily provide such information through our contact forms when describing the dental or medical services you need.

3. Purpose of Data Processing (Finalidades)

Your personal data will be used for the following primary purposes, which are necessary for the service you request:

• Responding to your inquiries and contact form submissions.
• Connecting you with dental clinics, pharmacies, or other businesses in Los Algodones.
• Processing appointment requests on your behalf.
• Providing customer service and follow-up communications.

Additionally, we use your data for the following secondary purposes:

• Promotional communications: Sending information about offers, discounts, new services, and news related to dental tourism in Los Algodones via email or other means.
• Statistical and analytical purposes: Analyzing website usage patterns, visitor demographics, and service demand to improve our platform and the information we provide.
• Marketing research: Understanding user preferences to deliver more relevant content and recommendations.

If you do not wish to receive promotional communications, you may opt out at any time by emailing us at [email protected] with the subject line "UNSUBSCRIBE" or by using the unsubscribe link included in our communications.

4. ARCO Rights

Under the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose (known as Derechos ARCO) the processing of your personal data. You may exercise these rights by submitting a written request to:

Email: [email protected]
Subject: "ARCO Rights Request"

Your request must include:

• Your full name and contact information (email or phone).
• A clear description of the personal data you wish to access, rectify, cancel, or oppose.
• Any documents that support your request.

We will respond to your request within 20 business days from the date we receive your complete request, as established by the LFPDPPP. If your request is approved, changes will be effective within 15 business days after our response.

You also have the right to revoke your consent for data processing at any time, under the same procedure described above.

5. Data Sharing and Transfers

We may share your personal data with:

• Dental clinics and businesses listed on our directory, solely for the purpose of fulfilling your service request (e.g., appointment scheduling).
• Service providers that assist us in operating our website (hosting, email services, analytics), who are required to maintain the confidentiality of your data.

We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

By using our services, you consent to these data transfers as described. If your data needs to be transferred internationally, we will ensure that appropriate safeguards are in place in accordance with the LFPDPPP.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this notice, or as required by applicable Mexican law. Contact form submissions and communications are retained for a maximum of 3 years unless a longer retention period is required by law or you request earlier deletion.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. By continuing to navigate our website, you consent to the use of cookies as described below.

Types of Cookies We Use:

• Essential cookies: Necessary for the website to function (session management, security). These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (Google Analytics). These collect anonymous usage data such as pages visited, time on site, and traffic sources.
• Functional cookies: Remember your preferences (language, region) for a better experience.

Managing Cookies:

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser's help section.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include SSL/TLS encryption for data transmission, secure hosting infrastructure, and access controls for personnel.

9. Consent by Browsing

By browsing, navigating, or using any feature of this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Your continued use of our website constitutes your consent to the collection, use, and processing of your personal data as described herein, including the use of cookies and the processing of data for promotional and statistical purposes.

If you do not agree with any part of this Privacy Policy, please discontinue use of our website immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the United Mexican States, specifically the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its Regulations. For any disputes arising from this policy, the parties submit to the jurisdiction of the competent courts in Mexicali, Baja California, Mexico.

You may also file a complaint before the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) if you believe your rights have been violated: www.inai.org.mx.

12. Contact

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Algodones.mx
Email: [email protected]
Website: https://www.algodones.mx
Location: Los Algodones, Baja California, Mexico